Azeerm products are sourced directly from our own organic farms in Rajasthan. We follow traditional methods like the Bilona process for ghee and cold-pressing for oils to ensure maximum nutritional value, authentic aroma, and zero chemicals.

Yes, our farms and products follow strict organic farming practices. We are in the process of obtaining formal certifications and ensure that every batch is tested for purity and quality.

Absolutely not. Our promise is 'Purity First'. We do not use any artificial preservatives, flavors, or colors. Our products reach you in their most natural and authentic form.

Once your order is shipped, you will receive an email and SMS with the tracking ID and a link to the courier partner's website. You can also track your order from the 'My Account' section on our website.

We offer free shipping on all orders above ₹999. For orders below this amount, a flat shipping fee of ₹50 is applied across India.

Typically, orders are delivered within 3-5 business days for major cities and 5-7 business days for other regions. Please note that delivery times may vary based on your location.

Due to the nature of our products (food items), we do not accept returns. However, if you receive a damaged or incorrect product, please contact us within 48 hours of delivery for a replacement or refund.

Please send an email to info@azeeram.com with your order number and clear photos of the damaged product and packaging. Our team will review your request and process the refund within 5-7 business days.